Return Policy

Time Frame for Returns:

1.You can return items within 7 days of receiving your order.

2. Eligibility for Returns: Items must be in their original condition, unused, and with all original packaging, tags, and accessories.Certain items cannot be returned, including perishable goods, custom-made items, and digital downloads.

3. How to Return an Item: Start your return by logging into your account or contacting our customer service at thesafaahijab@gmail.com.You may be responsible for the return shipping costs unless the item was damaged or defective.Please obtain a Return Merchandise Authorization (RMA) number before sending your item back.

4. Refunds:Refunds will be issued to your original payment method within 7-10 business days after we receive and inspect the returned item.If the item is not returned in its original condition, you may be eligible only for a partial refund.

5. Exchanges:We offer exchanges for different sizes, colors, or a different product, subject to availability.Please follow the return process to exchange an item.

6. International Returns:International customers are responsible for return shipping and any associated duties or taxes.Processing international returns may take longer.

7. Damaged or Defective Items:If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide a replacement or refund at no additional cost to you.

8. Customer Support:For any questions regarding returns, please contact our customer support at thesafaahijab@gmail.com or Whatsapp us on +91 951 835 8398.